Payment and Shipping

Our team will pack and ship your items next day after you have made your order. We use only trusted delivery carriers including Australia post, Fastways, TNT u0026amp; Couriers please, the delivery agent will be chosen at our discretion taking into account the size of the parcel and the area of the delivery.

We will provide you with a tracking number via after the article has been dispatched.

All deliveries within Australia are charged at a flat rate of $10.45  however if you order over $300 we will give you free delivery on your order

Please enquire for Shipping costs for International purchases

Delivery policy

It is the customer’s obligation to provide the correct delivery address details at the time of ordering. If an incorrect address is given, we are not obliged to re-send the order to the correct address at your expense.

Whilst we make every effort to ensure you receive your parcel by your required date, we cannot accept responsibility for goods not arriving on time and will not accept returns for this reason.

It is the responsibility of the customer to inform GoHerbalone if an order does not arrive. Once we lean an order has not arrived within the scheduled ‘delivery period’, we will lodge an enquiry with the relevant courier company to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage relating to a late delivery.

If goods are received in poor condition, due to the rough treatment from the courier company, it is the responsibility of our customers to refuse acceptance of the delivery. Signing for goods in the received condition, whether good or poor, results in the receiver accepting the goods, eliminating blame to the Courier Company u0026amp; possible damages claims.

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute failure of our agreement and does not entitle you to cancellation of order.




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